No. Only the format of the invoice will change.
General questions about billing can be directed to BDx Global Service Desk – (GSD)
at firstname.lastname@example.org or via phone (HK : 800931360 or SG: 80010104087)
Invoice formats have been updated for ease of reading. We’ve also added some
additional information that is important to our customers and is in line with our
promise of customer centricity.
You’ll notice some improvements on how we present information including the key
information parameters in line with your product subscriptions viz.
You will be able to access your invoice via BDx360.com and a copy will also be sent
to registered contacts. Please reach out to the BDx Global Service Desk – (GSD) via
phone (HK : 800931360 or SG: 80010104087) or email (email@example.com) to
make any changes to your registered contact list or access requests to BDx360.com.
There will be no changes in despatching invoices and will continue to receive
invoices same as before. All documents including your invoice and usage details will
be sent in a single monthly communication.
No. There is no change to the bank information, due dates or any other parameter.
For any help on payment information You can reach to BDx Global Service Desk –
(GSD) via phone (HK : 800931360 or SG: 80010104087) or email
Invoices from our are more detailed than your existing invoices. Your new invoice will
provide additional information about your services and will use product descriptions
from the BDx Product Catalog. Please find the invoice explanation guides :
Guide for Hong Kong
Guide for Singapore
Invoices will be generated on the first of each month and will be despatched as per
your current contract.