Technician – Network Operations Center



Job Type


Reference Number


We are looking for a technician for our network operations center (data center).  The job holder will provide helpdesk & technical support services to users on 7 x 24 basis


  • Certificate in Electrical/ Mechanical/ Building Service Engineering or equivalent.
  • At least 1 year of experience in building / construction / hotel / property industry environment.
  • Candidate with no relevant experience but with the desire to pursue a rewarding career in data center technical field will be considered.
  • Experience in data center / telecommunications industry is an advantage.
  • Good PC knowledge of MS Word, Excel, AutoCAD etc.
  • Shift duty is required.


  • Attend to helpdesk phone calls and call registration into helpdesk system.
  • Create and maintain Helpdesk analysis report and records.
  • Conduct daily systems operations, including batch jobs submission, perform data backup and system administration tasks.
  • Performs monitoring on data centre networks and systems.
  • Assist Data Centre Supervisor and System/Network Engineer to perform problem diagnosis.
  • Co-ordinates with vendor in problem fixing.
  • Follow problem escalation procedures.
  • Provide technical support services to internal users and external customers.
  • Help monitor data centre facilities status.
  • Perform ad-hoc tasks as assigned.